Account Associate - State Farm Agent Team Member

Timothy Shaw - State Farm Agent; Sarasota (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Timothy Shaw - State Farm Agent is hiring an Account Associate in Florida. You will help grow our office by managing customer relationships, processing policy changes, and addressing claims, while acting as a liaison among departments. The role focuses on delivering excellent service and proactive product recommendations to clients.

The team emphasizes work-life balance, a collaborative culture, and ongoing training to support career growth and a positive work environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Bilingual Spanish

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2022 and currently lead a team of four. Originally from the Midwest, I had the opportunity to relocate to Florida and open my own State Farm agency. Since then, I've been focused on building a team that delivers outstanding service while creating a positive and rewarding place to work.

Our agency offers health benefits, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team with the tools and resources they need to build successful, long-term careers.

Our culture is collaborative, supportive, and customer-focused. We work hard, enjoy helping one another, and take pride in serving our community. I'm looking for someone who is hardworking, friendly, dependable, and enjoys working as part of a team. If you're motivated to grow and make a positive impact every day, we'd love to meet you.

Role Description

As an Account Associate for Timothy Shaw - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.