Account Representative - State Farm Agent Team Member

Paul Lanari - State Farm Agent; Austin (TX); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Paul Lanari - State Farm Agent in Austin seeks an Account Representative Team Member to grow the agency through meaningful customer relationships and by acting as a liaison between customer needs and agency departments. You will proactively market relevant products and services to improve customers’ lives.

Grow your career in a supportive, community-focused agency that values coaching, development, and a strong work‑life balance.

Qualifications

• Clear communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Customer service

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY

Our agency opened in 2025 and is a growing team of four focused on building a strong, community-centered business. Before becoming a State Farm agent, I spent 15 years in a corporate environment. I was drawn to agency ownership because I wanted to be more involved in the community and have the opportunity to help a wide range of people in a meaningful way.

We stay actively connected to the local community and look for opportunities to give back and build lasting relationships.

For our team, we offer a 401(k), health, dental, and vision benefits, a strong emphasis on work-life balance, and reimbursement for licensing costs to support your growth.

Our office culture is centered around support, development, and success. My role is to help the team succeed by providing hands‑on coaching, role play, and guidance to help you grow your skills, take great care of customers, and maximize your earning potential. We’re looking for someone who is genuine, self‑motivated, and driven to achieve. If you enjoy being proactive, building relationships, and delivering a great customer experience, this could be a great fit for you.

ROLE DESCRIPTION

As Account Representative - State Farm Agent Team Member for Paul Lanari - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Experience in customer service or sales preferred.