Account Associate - State Farm Agent Team Member

Brody Jackson - State Farm Agent; Athens (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brody Jackson - State Farm Agent is seeking an Account Associate to support daily operations and help customers achieve their goals. You will manage customer accounts, assist with policy changes, and coordinate with underwriters to issue policies.

Join a team focused on work-life balance, growth, and community involvement. Prior experience in insurance or related fields is preferred, and the role offers training, development, and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in 2017 and is a strong, growing team of six. Before becoming a State Farm agent, I worked in banking and then spent 18 months as a team member in another agency, gaining valuable experience before opening my own office.

I attended Calhoun Community College and Athens State University. I’m married with three kids, and we stay very active as a family through sports like baseball, softball, and wrestling. We’re highly involved in the community, supporting local schools, participating in church activities, and engaging in events like Earth Day and the Home and Garden Show.

For our team, we offer PTO, a retirement plan, a health stipend, reimbursement for licensing costs, and a strong focus on work-life balance. We also provide performance-based bonuses and salary increases when goals are met.

Our office culture is competitive, motivated, and growth-focused. We’re looking for someone who is self-motivated, driven, and always striving for more. An athletic background is a plus, as we value competitiveness, discipline, and a strong team mindset.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Brody Jackson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.