Account Associate — Insurance Support & Growth

Will Hallmark - State Farm Agent; Groesbeck (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Will Hallmark - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Texas. You will strengthen customer relationships, facilitate policy-related tasks, and act as a liaison among departments to promote relevant insurance solutions.

You will contribute to improving client outcomes, handling policy changes, claims, and underwriting coordination while maintaining a friendly, team‑oriented environment that emphasizes service quality and work-life

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Will Hallmark - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Texas. You will strengthen customer relationships, facilitate policy-related tasks, and act as a liaison among departments to promote relevant insurance solutions.

You will contribute to improving client outcomes, handling policy changes, claims, and underwriting coordination while maintaining a friendly, team‑oriented environment that emphasizes service quality and work-life