Account Associate – Insurance Growth & Customer Advocate

Taylor Hall - State Farm Agent; Nephi (UT); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

License reimbursement

Free snacks

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Taylor Hall - State Farm Agent in Utah is seeking an Account Associate to support daily operations and help customers find the right coverage. If you are outgoing, customer-focused, and enjoy working with the public, this role offers growth and hands-on sales experience.

You will build relationships, manage customer accounts, assist with policy updates and billing questions, and proactively discuss home and auto insurance options.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Team player who collaborates with teammates to ensure a great customer experience.
• Proactive outreach to keep opportunities moving and follow up.
• Positive attitude and the drive to learn, grow, and hit goals.
• Willing to obtain a Property & Casualty License.

Responsibilities

• Build and maintain customer relationships by reviewing needs, answering questions, and identifying opportunities for additional coverage or services.
• Manage customer accounts and keep all information accurate in the database.
• Assist customers with policy updates, billing questions, and service requests, ensuring smooth and timely processing.
• Proactively connect with customers regarding relevant product and service options based on their needs.
• Coordinate with underwriting and internal departments to support timely policy issuance and service continuity.
• Comfortable discussing coverage options for home and auto insurance.

Skills

Organization

Customer service

Team player

Proactive outreach

Growth mindset

P&C license

Job description

Taylor Hall - State Farm Agent in Utah is seeking an Account Associate to support daily operations and help customers find the right coverage. If you are outgoing, customer-focused, and enjoy working with the public, this role offers growth and hands-on sales experience.

You will build relationships, manage customer accounts, assist with policy updates and billing questions, and proactively discuss home and auto insurance options.