Account Associate – Insurance & Client Advocate | 401(k)

Lauren Gilbert; Vidor (TX); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Lauren Gilbert - State Farm Agent in Texas is seeking an Account Associate to support daily operations, update customer records, assist with policy changes, and help customers navigate claims. This role focuses on relationship building, accurate data entry, and timely service.

You will work with underwriters and agents to issue policies, respond to inquiries, and promote relevant products. A positive, sales-minded approach and strong communication skills are essential.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Lauren Gilbert - State Farm Agent in Texas is seeking an Account Associate to support daily operations, update customer records, assist with policy changes, and help customers navigate claims. This role focuses on relationship building, accurate data entry, and timely service.

You will work with underwriters and agents to issue policies, respond to inquiries, and promote relevant products. A positive, sales-minded approach and strong communication skills are essential.