Insurance Account Associate - Growth & Client Care

Beth Holland - State Farm Agent; Chesapeake (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Beth Holland - State Farm Agent is seeking an Account Associate to support daily operations and help customers with policy changes, claims, and service requests. You will liaise between customers and agency departments, promoting relevant products and services to improve customer outcomes.

In this role, you will update customer records, handle inquiries, and coordinate with underwriters to issue policies promptly.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Insurance experience preferred

Job description

Beth Holland - State Farm Agent is seeking an Account Associate to support daily operations and help customers with policy changes, claims, and service requests. You will liaise between customers and agency departments, promoting relevant products and services to improve customer outcomes.

In this role, you will update customer records, handle inquiries, and coordinate with underwriters to issue policies promptly.