Customer-Driven Insurance Account Representative

Will Hallmark - State Farm Agent

Groesbeck (TX)

On-site

USD 42,000 - 54,000

Full time

14 days+

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Job summary

Will Hallmark - State Farm Agent in Groesbeck, TX is seeking an Account Representative to support daily operations and customer success. You will grow the agency through customer relations, match needs to insurance and financial services, and act as a liaison between customers and agency departments.

The role emphasizes building trust, delivering prompt service, and identifying marketing opportunities based on client needs.

Qualifications

Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
Experience in managing customer relationships preferred.
Interest in marketing products and services based on customer needs.
Communication skills - written, verbal, and listening.
Dedicated to customer service.
Able to anticipate customer needs.
Able to effectively relate to customers.
Property & Casualty license.

Responsibilities

Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Promote successful and long-lasting customer relations.