Account Associate - State Farm Agent Team Member

Candicestryker; Westlake (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

401(k)

Job summary

Candice Stryker State Farm Insurance is seeking an Account Associate in Westlake, Ohio. You will support daily operations, grow the office through meaningful customer relations, and act as a liaison between customer needs and agency departments.

Responsibilities include managing accounts, assisting with policy changes, processing claims, and coordinating with underwriters to ensure timely policy issuance. Previous insurance experience is preferred.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• 401(k)

ROLE DESCRIPTION:

As Account Associate for Candice Stryker State Farm Insurance, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.