Account Associate - Insurance & Customer Success

Marcie Ellison - State Farm Agent; Knoxville (TN); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Marcie Ellison - State Farm Agent is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

You help improve lives of customers by proactively marketing relevant products and services. Responsibilities include managing customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters to ensure timely

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

Marcie Ellison - State Farm Agent is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

You help improve lives of customers by proactively marketing relevant products and services. Responsibilities include managing customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters to ensure timely