Account Associate — Customer-Focused Insurance Specialist

Cory Kruse - State Farm Agent; Kearney (NE); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Cory Kruse - State Farm Agent is looking for an Account Associate to enhance customer relations and support daily operations. You will manage accounts and act as a liaison between customers and agency departments.

This role requires strong organizational and communication skills, ideally with some experience in insurance. You will assist with policy inquiries, track claims, and ensure customer satisfaction while growing your career in a supportive environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

Cory Kruse - State Farm Agent is looking for an Account Associate to enhance customer relations and support daily operations. You will manage accounts and act as a liaison between customers and agency departments.

This role requires strong organizational and communication skills, ideally with some experience in insurance. You will assist with policy inquiries, track claims, and ensure customer satisfaction while growing your career in a supportive environment.