Account Associate - State Farm Agent Team Member

Marcus Bradley - State Farm Agent; Mount Healthy (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Marcus Bradley - State Farm Agent in Mount Healthy, Ohio is looking for an Account Associate to support daily operations and foster meaningful customer relations. The role emphasizes managing customer accounts, processing claims, and assisting with insurance inquiries.

The ideal candidate will have strong organizational, customer service, and communication skills, ideally with prior experience in insurance. This position offers a competitive salary, flexible schedule, and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers.
• Coordinate with underwriters for timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

Benefits

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

As Account Associate - State Farm Agent Team Member for Marcus Bradley - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.