Account Associate — Customer Care & Insurance Ops

Steven Paddock - State Farm Agent; Oak Creek (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Steven Paddock - State Farm Agent is seeking an Account Associate to support daily operations, build meaningful customer relationships, and act as a liaison between customer needs and agency departments. You will help market relevant products and services to improve customers' lives.

The role focuses on growing the office through proactive customer engagement, accurate data management, and coordination with underwriters to issue policies in a timely manner.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Job description

Steven Paddock - State Farm Agent is seeking an Account Associate to support daily operations, build meaningful customer relationships, and act as a liaison between customer needs and agency departments. You will help market relevant products and services to improve customers' lives.

The role focuses on growing the office through proactive customer engagement, accurate data management, and coordination with underwriters to issue policies in a timely manner.