Account Associate — Insurance & Client Care

Andy Strelau Ins Agcy Inc; Colorado Springs (CO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Performance bonus

Competitive salary

Paid time off

Signing bonus

Job summary

Andy Strelau State Farm is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and align client needs with agency departments.

You will proactively market relevant products, manage accounts, help with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance while delivering exceptional service.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organization & detail

Customer service

Insurance experience

Job description

Andy Strelau State Farm is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and align client needs with agency departments.

You will proactively market relevant products, manage accounts, help with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance while delivering exceptional service.