Account Associate - State Farm Agent Team Member

Rickeyshifko; Proctorville (OH); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Signing bonus

Training & development

Bonus based on performance

Competitive salary

Job summary

Rickeyshifko in Proctorville, Ohio, is looking for a dedicated team member to manage customer accounts and improve customer satisfaction. You will assist with policy changes, process insurance claims, and coordinate with underwriters. This is an opportunity to grow your career while positively impacting your community.

The ideal candidate will possess strong organizational skills, excellent communication abilities, and preferably prior experience in the insurance industry. Benefits include a signing bonus, training, and performance-based bonuses.

Qualifications

• Excellent customer service and communication skills are essential.
• Strong organizational skills and attention to detail are required.
• Previous experience in insurance or a related field is preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Customer service

Communication skills

Job description

Benefits:

• Signing bonus
• Training & development
• Bonus based on performance
• Competitive salary

As a team member at Rickey Shifko State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.