Account Associate — Insurance & Community Impact (Flexible Schedule)

Natalie Burkhaulter - State Farm Agent; Coppell (TX); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

License Reimbursement

Health Stipend

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Natalie Burkhaulter - State Farm Agent is seeking an Account Associate - State Farm Agent Team Member to support daily operations and drive customer success within a community-focused agency. You will help clients with policy changes, inquiries, and processing of insurance claims while acting as a liaison to internal teams and underwriters.

Join a collaborative, growth-oriented team that values service, teamwork, and community engagement, with opportunities for advancement and a supportive

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Natalie Burkhaulter - State Farm Agent is seeking an Account Associate - State Farm Agent Team Member to support daily operations and drive customer success within a community-focused agency. You will help clients with policy changes, inquiries, and processing of insurance claims while acting as a liaison to internal teams and underwriters.

Join a collaborative, growth-oriented team that values service, teamwork, and community engagement, with opportunities for advancement and a supportive