Account Associate - State Farm Agent Team Member

Agentbarry; Houston (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Agentbarry in Houston, Texas, seeks an Account Associate to join their close-knit team. This position focuses on managing customer accounts, assisting with policy changes, and processing claims, all within a supportive and collaborative work environment.

Ideal candidates will have strong organizational skills and a passion for customer service. The agency offers a unique workplace culture and various benefits, including a simple IRA, health insurance, and scheduled time off.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Step into an opportunity that feels different from the typical office environment. Since opening the agency in 2014, this close-knit team of three has built a workplace centered around positivity, teamwork, and creating a space where people genuinely enjoy coming to work each day. Housed inside a charming 1920s two-story home with shabby chic décor, the office has a warm, welcoming atmosphere that feels more like family than corporate America.

As a third-generation State Farm agent originally from New Mexico and now proudly serving Texas, the agency owner brings a unique background into leadership. Before opening the agency, they worked as an event planner with Hilton, where they discovered a passion for connecting with people, creating experiences, and helping others — qualities that naturally led them into the insurance industry.

The agency is looking for someone who brings bright energy, a fun personality, and a self-motivated mindset to the team. This is a great fit for someone who wants to be part of something bigger than just a 9–5 job and values collaboration, support, and personal growth.

Team members enjoy a 35‑hour work week, paid vacation and PTO, quarterly group outings tied to team success, and annual office trips for achieving goals together. Beyond the office, the agency is passionate about giving back through involvement with the Houston Food Bank and Covenant Health youth group initiatives.

If you’re looking for a career with a supportive team, meaningful work, and a workplace culture that truly stands out, this could be the perfect opportunity.

Role Description

As Account Associate – State Farm Agent Team Member for Natalie Barry – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.