Account Associate — Insurance Client Services & Growth

Will Norfolk - State Farm Agent; Deer Park (TX); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Parental leave

Vision insurance

Job summary

Will Norfolk - State Farm Agent is seeking an Account Associate to support daily operations and serve customers. You will grow the agency by building relationships and connecting client needs with the right products and services.

As a sociable, sales-minded professional, you will handle policy changes, claims assistance, and coordination with underwriters to ensure timely policy issuance, while providing bilingual support where needed.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Insurance knowledge

Bilingual Spanish

Job description

Will Norfolk - State Farm Agent is seeking an Account Associate to support daily operations and serve customers. You will grow the agency by building relationships and connecting client needs with the right products and services.

As a sociable, sales-minded professional, you will handle policy changes, claims assistance, and coordination with underwriters to ensure timely policy issuance, while providing bilingual support where needed.