Account Associate — Insurance & Client Relations Pro

Lee Hudson - State Farm Agent; Virginia Beach (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Lee Hudson - State Farm Agent in Virginia Beach is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and serve as a liaison between customer needs and internal teams.

You will handle policy changes, inquiries, and claims coordination, while building relationships with clients and assisting with product recommendations to protect what matters most.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills anda0eye

Excellent customer service

Communication skills

Job description

Lee Hudson - State Farm Agent in Virginia Beach is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and serve as a liaison between customer needs and internal teams.

You will handle policy changes, inquiries, and claims coordination, while building relationships with clients and assisting with product recommendations to protect what matters most.