Account Associate - State Farm Agent Team Member

Leehudsonsf; Virginia Beach (VA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Licensing paid by agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Lee Hudson - State Farm Agent is seeking an Account Associate in Virginia Beach to support daily operations, manage customer accounts, and assist with policy changes and claims. The role emphasizes building strong customer relations and driving agency growth.

You will coordinate with underwriters and other departments to ensure timely policy issuance, while delivering superior service in a fast-paced environment. Licensing is often provided by the agency, with opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organization

Customer service

Communication

Insurance experience

Job description

Account Associate - State Farm Agent Team Member

Full Time in Virginia Beach - VA

Replies within 24 hours

Benefits

• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

Since opening the agency in 2017, we have grown into a team of more than 40 professionals committed to helping customers protect what matters most. The agency motto is "Protect people, make money, and have fun while doing it!"

We work hard, support one another, celebrate wins together, and create opportunities for personal and professional growth.

We're looking for team members who bring a strong work ethic, positive attitude, and a desire to learn. The people who thrive here are coachable, dependable, humble, and committed to doing the right thing. If you're motivated to grow your career, enjoy being part of a high-performing team, and want to make a meaningful impact on customers' lives, we'd love to connect with you.

Role Description

As an Account Associate - State Farm Agent Team Member for Lee Hudson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $65,000.00 - $85,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.