Account Associate: Insurance & Client Relations Pro

Andrewrobinsonsf; Shreveport (LA); On-site; USD 32,000 - 45,000; Full time

Job summary

Andrew Robinson State Farm is seeking an Account Associate to support daily operations, grow the office through customer relations, and act as a liaison between customer needs and agency departments. The role focuses on improving customers’ lives by marketing relevant insurance and financial services.

Based in Shreveport, LA, the position is full time and emphasizes strong organization, customer service, and insurance experience. The team emphasizes community presence and responsive service.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Andrew Robinson State Farm is seeking an Account Associate to support daily operations, grow the office through customer relations, and act as a liaison between customer needs and agency departments. The role focuses on improving customers’ lives by marketing relevant insurance and financial services.

Based in Shreveport, LA, the position is full time and emphasizes strong organization, customer service, and insurance experience. The team emphasizes community presence and responsive service.