Account Associate — Growth & Customer Care (Insurance)

Scottrobinsonsf; Fort Wayne (IN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Signing bonus

Advancement opportunity

Paid time off

Performance bonus

Job summary

Scott Robinson - State Farm Agent in Fort Wayne, IN is seeking an Account Associate to support daily operations, grow the office through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services, assist with policy changes, and help process claims, all while delivering service with a positive, proactive attitude.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organization

Customer service

Communication

Job description

Scott Robinson - State Farm Agent in Fort Wayne, IN is seeking an Account Associate to support daily operations, grow the office through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services, assist with policy changes, and help process claims, all while delivering service with a positive, proactive attitude.