Account Associate - Insurance & Client Care

Jennifer Burnidge; Arlington Heights (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Simple IRA

Paid time off

Training & development

Bonus based on performance

Flexible schedule

License reimbursement

Opportunity for advancement

Job summary

Jennifer Burnidge State Farm Agency in Arlington Heights seeks an Account Associate to support daily operations, grow customer relationships, and act as a liaison between client needs and agency teams. You will contribute to delivering personalized service and building lasting client trust in a community-focused setting.

You will help manage accounts, process policy changes, assist with claims, and work with underwriting staff to ensure smooth policy issuance, all while maintaining excellent

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Job description

Jennifer Burnidge State Farm Agency in Arlington Heights seeks an Account Associate to support daily operations, grow customer relationships, and act as a liaison between client needs and agency teams. You will contribute to delivering personalized service and building lasting client trust in a community-focused setting.

You will help manage accounts, process policy changes, assist with claims, and work with underwriting staff to ensure smooth policy issuance, all while maintaining excellent