Account Associate: Growth & Client Success (New Team)

Team Hudson State Farm; Southlake (TX); On-site; USD 71,000 - 97,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

Team Hudson State Farm in Southlake is seeking a dedicated Account Associate to support daily operations and enhance customer satisfaction. You will act as a liaison between customers and agency departments, helping grow our office through meaningful relationships.

You will market relevant insurance products, assist with policy changes, and explain options to customers, aiming to improve lives through proactive service and a customer-centric approach.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Goal-oriented and motivated by achieving measurable results.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Use your knowledge of State Farm insurance products to recommend, explain and sell policies to both cold and warm leads.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Skills

Organizational skills

Customer service

Communication skills

Goal-oriented

Insurance experience

Job description

Team Hudson State Farm in Southlake is seeking a dedicated Account Associate to support daily operations and enhance customer satisfaction. You will act as a liaison between customers and agency departments, helping grow our office through meaningful relationships.

You will market relevant insurance products, assist with policy changes, and explain options to customers, aiming to improve lives through proactive service and a customer-centric approach.