Account Associate | Growth & Customer Care Leader

Caley Baillio - State Farm Agent; Tomball (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Life insurance

Health insurance

Vision insurance

Dental insurance

401(k)

Paid time off

Bonus based on performance

Opportunity for advancement

Training & development

Competitive salary

Job summary

Caley Baillio - State Farm Agent is seeking an Account Associate to support day-to-day business operations and customer success. You will help grow the office through meaningful customer relationships and act as a liaison between customer needs and agency departments.

You will promote relevant products and services, assist with policy changes, claims, and inquiries, and collaborate with underwriters to ensure timely policy issuance. A strong team mindset and results-driven attitude are valued.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Attention to detail

Job description

Caley Baillio - State Farm Agent is seeking an Account Associate to support day-to-day business operations and customer success. You will help grow the office through meaningful customer relationships and act as a liaison between customer needs and agency departments.

You will promote relevant products and services, assist with policy changes, claims, and inquiries, and collaborate with underwriters to ensure timely policy issuance. A strong team mindset and results-driven attitude are valued.