Account Associate: Insurance Growth & Client Care

Scott Queen - State Farm Agent; Batavia (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Scott Queen - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will manage customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance.

The role emphasizes relationship-building, proactive service, and contributing to a stable, client-focused office environment. The position offers a friendly, team-oriented workplace with opportunities for growth and development within

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Sales-minded

Job description

Scott Queen - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will manage customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance.

The role emphasizes relationship-building, proactive service, and contributing to a stable, client-focused office environment. The position offers a friendly, team-oriented workplace with opportunities for growth and development within