Account Associate - State Farm Agent Team Member

Scottrichardsonagency; Ames (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Scott Richardson - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Ames, IA. You will grow the agency through meaningful customer relations while acting as a liaison between customer needs and agency departments.

As a friendly, sales-minded professional, you will handle policy changes, assist with claims, and coordinate with underwriters to issue policies. A path for advancement and benefits are provided.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Bilingual Spanish

Customer service

Organizational skills

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Ames - IA

• License Reimbursement
• Simple IRA
• Opportunity for advancement
• Paid time off
• Bonus based on performance

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Scott Richardson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Compensation $45,000.00 - $65,000.00 per year

Benefits

• License Reimbursement
• Simple IRA
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Compensation $45,000.00 - $65,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none