Account Associate | Customer Growth & Service

Scott Nichols - State Farm Agent; Indianapolis (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Scott Nichols - State Farm Agent is seeking an Account Associate to help grow the agency through strong customer relationships and efficient policy support in Indianapolis, Indiana. You will manage accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely issuance, while contributing to community-focused service and team development.

Strong organizational skills and a commitment to service drive success in a collaborative, growth-oriented environment

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Insurance experience

Job description

Scott Nichols - State Farm Agent is seeking an Account Associate to help grow the agency through strong customer relationships and efficient policy support in Indianapolis, Indiana. You will manage accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely issuance, while contributing to community-focused service and team development.

Strong organizational skills and a commitment to service drive success in a collaborative, growth-oriented environment