Account Associate | Growth, Benefits & Bonus Eligible

Paul Counts; Odenton (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Job summary

Paul Counts - State Farm Agent is seeking an Account Associate to support daily operations, manage customer accounts, and drive customer success. You will act as a liaison between customers and agency departments, marketing relevant products and services to improve client outcomes.

This full-time role in Odenton, MD emphasizes a collaborative, energetic team culture with coaching, training, and opportunities for advancement within a respected community-focused insurance agency.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Insurance knowledge

Job description

Paul Counts - State Farm Agent is seeking an Account Associate to support daily operations, manage customer accounts, and drive customer success. You will act as a liaison between customers and agency departments, marketing relevant products and services to improve client outcomes.

This full-time role in Odenton, MD emphasizes a collaborative, energetic team culture with coaching, training, and opportunities for advancement within a respected community-focused insurance agency.