Account Associate — Insurance & Customer Growth

Paul Counts - State Farm Agent; Odenton (MD); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Paul Counts - State Farm Agent in Odenton, MD seeks an Account Associate to support daily office operations and nurture customer relationships. You will manage client accounts, assist with policy changes, and help customers through claims while coordinating with underwriters to issue policies promptly.

Ideal candidates bring strong organization, outstanding customer service, and a proactive team mindset. The role offers health insurance, a retirement plan, paid time off, and advancement

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Experience in insurance

Job description

Paul Counts - State Farm Agent in Odenton, MD seeks an Account Associate to support daily office operations and nurture customer relationships. You will manage client accounts, assist with policy changes, and help customers through claims while coordinating with underwriters to issue policies promptly.

Ideal candidates bring strong organization, outstanding customer service, and a proactive team mindset. The role offers health insurance, a retirement plan, paid time off, and advancement