Account Associate - State Farm Agent Team Member

Paul Counts - State Farm Agent; Odenton (MD); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Descripción de la vacante

Paul Counts - State Farm Agent in Odenton, MD seeks an Account Associate to support daily office operations and nurture customer relationships. You will manage client accounts, assist with policy changes, and help customers through claims while coordinating with underwriters to issue policies promptly.

Ideal candidates bring strong organization, outstanding customer service, and a proactive team mindset. The role offers health insurance, a retirement plan, paid time off, and advancement

Formación

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsabilidades

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Conocimientos

Strong organizational skills

Excellent customer service

Experience in insurance

Descripción del empleo

Benefits

• License Reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2003 and currently lead a team of seven. Before becoming a State Farm agent, I built my career in the hospitality industry, including managing hotels. That experience taught me a lot about leadership, customer service, and creating an environment where people feel welcomed and taken care of.

We love being involved in our community and host events throughout the year that bring people together. Toys for Tots has become an annual Christmas tradition for our agency, along with our “Santa Is Coming to Town” event and other outdoor community activities.

Our agency offers a 401(k), health stipend, licensing reimbursement, coaching and training, and a strong commitment to work-life balance. We also make time to enjoy each other through team lunches, birthday celebrations, dinners, and team-building activities.

Our culture is fun, positive, and full of energy. We genuinely enjoy spending time together, whether it’s grabbing lunch, celebrating birthdays, going to comedy shows, tackling an escape room, or simply having fun around the office.

I’m looking for someone who brings that same enthusiasm - a team player who is active, self‑motivated, and ready to take initiative.

ROLE DESCRIPTION

As Account Associate for Paul Counts - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.