Customer Service Rep: Growth & Impact, Flexible Schedule

Scott Nichols - State Farm Agent; Indianapolis (IN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Scott Nichols - State Farm Agent in Indianapolis is seeking a Customer Service Representative to deliver exceptional experiences, assist with policy changes, and support community members.

You will handle inquiries, coordinate with agency teammates, and help with insurance claims while maintaining accurate records. The role emphasizes customer focus, reliability, and opportunities for internal growth.

Qualifications

• Excellent communication and interpersonal skills.
• Able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Multitasking

Customer service experience

Job description

Scott Nichols - State Farm Agent in Indianapolis is seeking a Customer Service Representative to deliver exceptional experiences, assist with policy changes, and support community members.

You will handle inquiries, coordinate with agency teammates, and help with insurance claims while maintaining accurate records. The role emphasizes customer focus, reliability, and opportunities for internal growth.