Account Associate | Customer-Driven Insurance Liaison

Tom Bond - State Farm Agent; St. Louis (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Tom Bond - State Farm Agent is seeking an Account Associate to support daily operations and drive the agency's growth through meaningful customer relationships. You will act as a liaison between customers and agency departments, proactively marketing relevant products and services to improve clients' lives.

In this role you will manage customer accounts, assist with policy changes, handle claims, and coordinate with underwriters for timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Tom Bond - State Farm Agent is seeking an Account Associate to support daily operations and drive the agency's growth through meaningful customer relationships. You will act as a liaison between customers and agency departments, proactively marketing relevant products and services to improve clients' lives.

In this role you will manage customer accounts, assist with policy changes, handle claims, and coordinate with underwriters for timely policy issuance.