Account Associate: Client Care & Policy Support

Thomas Ntuk - State Farm®; Herndon (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Thomas Ntuk - State Farm Agent is seeking an Account Associate to support daily operations and help grow the agency through customer relations. You will act as a liaison between customer needs and agency departments and proactively market relevant products and services.

The role emphasizes attentive, sociable, and sales-minded professionalism to advance your career and better the community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Insurance experience

Job description

Thomas Ntuk - State Farm Agent is seeking an Account Associate to support daily operations and help grow the agency through customer relations. You will act as a liaison between customer needs and agency departments and proactively market relevant products and services.

The role emphasizes attentive, sociable, and sales-minded professionalism to advance your career and better the community.