Account Associate — Client Relations & Growth

Myindysf; Indianapolis (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

John Elbin - State Farm Agent in Indianapolis is seeking an Account Associate to support daily operations, grow the office through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will update customer information, assist with policy changes, process claims, coordinate with underwriters, and proactively market relevant products and services.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Job description

John Elbin - State Farm Agent in Indianapolis is seeking an Account Associate to support daily operations, grow the office through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will update customer information, assist with policy changes, process claims, coordinate with underwriters, and proactively market relevant products and services.