Account Associate - State Farm Agent Team Member

Rick Smith - State Farm Agent; Indianapolis (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Rick Smith - State Farm Agent in Indianapolis is seeking an Account Associate to support daily operations and enhance customer relationships. You will help grow the office by handling customer accounts, updating information, and guiding clients through policy changes.

The role emphasizes excellent service, organization, and clear communication, with opportunities for training, development, and advancement within a close-knit team.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service and沟通

Insurance experience

Job description

Benefits

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2000 and currently lead a close-knit team of four. I’ve been with State Farm for more than 40 years, bringing decades of industry knowledge and experience to our customers and team. I’m a proud Indiana University graduate, married, and have one daughter. Outside of work, I enjoy volleyball and sports, gardening, attending concerts, and traveling.

Giving back and staying connected to others is important to me. I’m active in my church and involved with Kappa Alpha Psi Fraternity, providing opportunities to serve and stay engaged with the community.

Our agency offers health benefits, a Simple IRA retirement plan, flexible time, and a strong focus on training and professional development. We also believe in making time for life outside of work, with national holidays off and your birthday off each year.

I’m looking for someone who is energetic, outgoing, and excited to work with people. The right person is coachable, organized, adaptable, and open to learning and growing. If you’re looking for an established agency where you can learn from decades of experience while developing your own skills and career, we’d love to meet you.

ROLE DESCRIPTION

As an Account Associate for Rick Smith - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.