Account Associate — Growth & Client Care

Chadcruse; Moline (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Chad Cruse - State Farm Agent is seeking an Account Associate to support daily operations and customer success. You’ll grow the agency by building meaningful relationships and coordinating between customer needs and agency departments.

You will engage in proactive marketing of relevant products, provide exceptional service, and contribute to a collaborative team focused on growth and client satisfaction.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

Chad Cruse - State Farm Agent is seeking an Account Associate to support daily operations and customer success. You’ll grow the agency by building meaningful relationships and coordinating between customer needs and agency departments.

You will engage in proactive marketing of relevant products, provide exceptional service, and contribute to a collaborative team focused on growth and client satisfaction.