Insurance Account Representative: Customer Growth & Service

State Farm Agent; Knoxville (TN); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

License Paid by Agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Mansour Hasan - State Farm Agent in Knoxville is seeking an Account Representative to support daily operations and help customers find the right insurance and financial services. You will grow the agency by building meaningful relationships and acting as a liaison between customer needs and agency departments.

The role emphasizes proactive marketing, responsive service, and teamwork in a busy office. Ideal candidates have sales experience, strong communication, and a commitment to excellent

Qualifications

• Experience in sales and managing customer relationships.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication and listening skills.
• Dedicated to excellent customer service.
• Ability to anticipate and relate to customer needs.
• Property & Casualty license required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing to customer needs

Communication skills

Customer service oriented

Anticipate customer needs

Relate to customers effectively

Property & Casualty license

Job description

Mansour Hasan - State Farm Agent in Knoxville is seeking an Account Representative to support daily operations and help customers find the right insurance and financial services. You will grow the agency by building meaningful relationships and acting as a liaison between customer needs and agency departments.

The role emphasizes proactive marketing, responsive service, and teamwork in a busy office. Ideal candidates have sales experience, strong communication, and a commitment to excellent