Account Associate — Client Success & Insurance Growth

State Farm; Memphis (TN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

One-on-One Coaching

Advancement opportunities

Paid time off

Profit sharing

Training & development

Performance bonus

Competitive salary

Job summary

State Farm Agent Tim Grommersch in Memphis, TN is seeking an Account Associate to support daily operations and strengthen customer relationships. You will help grow the office by aligning customer needs with our insurance and financial product offerings.

Excellent communication and organizational skills are essential, with experience in insurance preferred. This role offers meaningful interaction with customers, opportunities for advancement, and a path to build trusted client relationships.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

State Farm Agent Tim Grommersch in Memphis, TN is seeking an Account Associate to support daily operations and strengthen customer relationships. You will help grow the office by aligning customer needs with our insurance and financial product offerings.

Excellent communication and organizational skills are essential, with experience in insurance preferred. This role offers meaningful interaction with customers, opportunities for advancement, and a path to build trusted client relationships.