Accommodations Scheduling Specialist

Pearson; Harrisburg (Dauphin County); On-site; USD 20,173 - 28,731; Full time

Job summary

Pearson in the United States is seeking an Accommodations Scheduling Coordinator to provide operational support for clients and candidates requiring testing accommodations. You will schedule exams, coordinate with test centers, vendors, and internal teams to ensure accommodations are implemented accurately.

This role emphasizes adherence to ADA guidelines, strong communication, and attention to detail. The position is Monday-Friday with specific hours, and offers hourly compensation of $17.75.

Qualifications

• 2+ years in a customer service position.
• Strong professional communication and time management skills.
• Ability to exercise discretion with confidential material.

Responsibilities

• Provide operational support to clients and candidates for testing accommodations.
• Schedule exam appointments and coordinate with test centers, vendors, and internal teams.
• Handle inquiries related to testing accommodations and ensure guidelines are followed.
• Coordinate equipment, software, and exam content for accommodation delivery.

Skills

Customer service

Communication

Time management

Discretion

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Pearson in the United States is seeking an Accommodations Scheduling Coordinator to provide operational support for clients and candidates requiring testing accommodations. You will schedule exams, coordinate with test centers, vendors, and internal teams to ensure accommodations are implemented accurately.

This role emphasizes adherence to ADA guidelines, strong communication, and attention to detail. The position is Monday-Friday with specific hours, and offers hourly compensation of $17.75.