Accommodations & Leave Lead Consultant

Fidelity Investments; Durham (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

Fidelity Investments seeks an Accommodation Team Lead Consultant to guide a team of Accommodations and/or Leave Advisors in ADA/ADAAA processes, ensuring compliant, fair accommodations for associates. You will partner with Legal, HR, and business units to deliver tailored solutions, minimizing organizational risk while promoting accessibility and inclusion across the enterprise.

The role supports a phased onsite model within Fidelity's U.S.

Qualifications

• Experience supporting leave of absence and ADA accommodations, including familiarity with ADAAA and EEOC guidance.
• Strong consultative, interpersonal, and influencing skills across organizational levels.
• Proven ability to manage complex, high‑volume, sensitive cases with discretion and sound judgment.
• Excellent organizational and time‑management skills for competing priorities and caseloads.

Responsibilities

• Lead or support a team of Accommodations and Leave Advisors in ADA/ADAAA processes.
• Ensure compliance with ADAAA and EEOC guidelines while minimizing organizational risk.
• Partner cross‑functionally with Legal, HR, and Business Units to influence outcomes and deliver tailored solutions.
• Drive strategic initiatives and improvements related to accommodations and disability programs.

Skills

ADA accommodations

EEOC guidance

FMLA knowledge

Consultative leadership

Interpersonal skills

Case management

Time management

Coaching

Mentorship

Analytical skills

Written communication

Verbal communication

Strategic initiatives

Vendor partnerships

Escalation management

Job description

Fidelity Investments seeks an Accommodation Team Lead Consultant to guide a team of Accommodations and/or Leave Advisors in ADA/ADAAA processes, ensuring compliant, fair accommodations for associates. You will partner with Legal, HR, and business units to deliver tailored solutions, minimizing organizational risk while promoting accessibility and inclusion across the enterprise.

The role supports a phased onsite model within Fidelity's U.S.