Accommodation Coordinator

University of North Carolina Charlotte; Charlotte (NC); On-site; USD 59,000 - 72,000; Full time

Job summary

The University of North Carolina Charlotte is hiring an Accommodation Coordinator in the Office of Disability Services. The role focuses on reviewing documentation, planning reasonable accommodations, and providing direct student support to ensure access to education and campus life.

The position requires a Master’s in a human services field and at least two years of relevant experience, with strong communication and collaboration skills.

Qualifications

• Master's degree in human services field is required.
• Minimum of 2 years of experience working with individuals with disabilities.
• Experience with post-high school individuals with disabilities and higher education is preferable.
• Case management experience is desirable.
• Excellent oral and written communication skills.
• Strong collaboration, problem-solving, planning, and organizational abilities.
• Knowledge of ADA and Section 504 in higher education.
• Knowledge of FERPA is helpful.
• Knowledge of assistive technology as accommodations helpful.

Responsibilities

• Provide direct student support services as part of a collaborative team.
• Collaborate with students with disabilities, faculty/staff, and campus partners to ensure access by addressing barriers to education.
• Maintain caseload with ongoing case management for students with disabilities.
• Review documentation and meet with students to develop reasonable accommodations.
• Maintain confidential records per FERPA requirements.
• Address access issues and assist students in resolving accommodation-related challenges.
• Stay current on assistive technology used for accommodations.
• Develop and present campus programs to raise awareness and promote access.
• Support campus and department initiatives addressing accessibility at scale.
• Participate in committees and meetings; assist Director with leadership duties.

Skills

Oral communication

Written communication

Collaboration

Problem-solving

Planning

Organizational skills

FERPA knowledge

Assistive technology knowledge

Education

Master's degree in human services field

Job description

United States, North Carolina, Charlotte

Jul 21, 2026

Please see Special Instructions for more details.

• This posting will be used to fill two positions, 003401, 007973, and 007974.
• UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report.
• The Search Committee will not contact references without first verifying permission with the finalist.
• This position is being reopened to attract a larger candidate pool for another open position. If you have already applied for this position, you do not need to reapply as your application is still valid.

Position Information

Position Number: 003401

Vacancy: Open to All Candidates

Working Title: Accommodation Coordinator

Position Designation: EHRA

Non-Faculty

Employment Type: Permanent - Full-time

Months per Year: 12

Hours per week: 40

FLSA Status: Exempt

Division: Academic Affairs

Department: University College (Adm)

Work Location: Fretwell 230

Salary Range: $56,650

Work Schedule: Monday-Friday, 8-5; some nights and weekends required (subject to change based on program needs and University decisions).

Primary Purpose of Department: The Office of Disability Services, a Division of Academic Affairs, works to ensure that students with disabilities have access to education and campus life at UNC Charlotte. Through collaboration with the institution's diverse community, Disability Services facilitates accommodations, discourse, and engagement to promote a universally accessible learning environment for all. As part of a collaborative team working with a growing population of students, our approach is interactive and strength-based, promoting independence and self-advocacy.

Primary Purpose of Position: The Accommodation Coordinator in the Office of Disability Services is responsible for reviewing documentation from multiple sources, determining disability, and planning reasonable accommodations for students with disabilities at UNC Charlotte. This position is part administrative, advocate, and outreach, and requires a strong knowledge of the ADA , Section 504, student rights, confidentiality practices, evaluation practices for disability documentation, and appropriate accommodations.

Using a student-centered, inclusive approach, the Accommodation Coordinator: Manages a large student caseload and provides ongoing case management to new and returning students; maintains accurate case notes and keeps up-to-date electronic records; and works collaboratively with students, faculty/staff, and campus partners to help ensure that students have access to education and campus life at UNC Charlotte.

Summary of Position Responsibilities

The Accommodation Coordinator plays a critical role in providing access to students with disabilities. The essential job responsibilities are:

• Provide direct student support services as part of a collaborative team.
• Collaborate with students with disabilities, faculty/staff, and campus partners to help ensure access by addressing physical and programmatic barriers to education.
• Maintain caseload and provide ongoing case management to students with disabilities.
• Review documentation and meet with students to develop and coordinate the implementation of reasonable accommodations based on the current impact of the student's disability and discussion with the student.
• Maintain confidential records, including detailed case notes, in accordance with FERPA.
• Manage and mitigate issues that arise regarding access and assist students in the resolution of difficulties that may arise with accommodations in the classroom or campus community.
• Maintain working knowledge of assistive technology that is used to address functional limitations or improve the functional capabilities of students with disabilities in the classroom.
• Develop and present campus programs to raise awareness and promote access.
• Staff campus and departmental initiatives designed to address access on a large scale, including but not limited to: new and transfer orientation events, open houses, final exams, and commencement.
• Manage office initiatives and collaborations such as the Workforce Recruitment Program.
• Maintain a strong knowledge of the ADA , student rights, confidentiality practices, and evaluation practices for high-incidence disabilities.
• Participate in departmental and committee meetings.
• Support the Director by providing departmental leadership and other duties as assigned.

Minimum Education/Experience

• Must have completed a Master's Degree in a human services field, including social work, counseling, rehabilitation counseling, or a related field.
• A minimum of 2 years of experience working with individuals with disabilities is required.

Preferred Education, Knowledge, Skills and Experience

• Experience working with individuals with disabilities who are post-high school is preferable; experience working with individuals with disabilities in a higher education setting is highly desirable.
• Case management experience
• Excellent oral and written communication skills.
• Excellent collaborative, problem-solving, planning, and organizational skills necessary.
• Working knowledge of the ADA and Section 504 as pertains to considering accommodations within higher education settings.
• Knowledge of FERPA helpful.
• Knowledge of assistive technology as accommodations helpful.

Necessary Certifications/Licenses Preferred Certifications/Licenses Special Notes to Applicants

• This posting will be used to fill two positions, 003401, 007973, and 007974.
• UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report.
• The Search Committee will not contact references without first verifying permission with the finalist.
• This position is being reopened to attract a larger candidate pool for another open position. If you have already applied for this position, you do not need to reapply as your application is still valid.

Posting Open Date: 05/26/2026 Posting Close Date: 07/26/2026 Open Until Filled No Proposed Hire Date: 08/17/2026 If time-limited please indicate appointment end date Contact Information

Posting Specific Questions

1. How did you hear about this employment opportunity?

   • UNC Charlotte Website
   • HERC Job Board
   • Inside Higher Education
   • Mitratech Circa (formerly known as Local JobNetwork)
   • Another Website
   • Agency Referral
   • Advertisement/Publication
   • Personal Referral
   • Other

2. Where did you learn about this posting?

   (Open Ended Question)

3. Have you completed a Master's Degree in a human services field, including social work, counseling, rehabilitation counseling, or a related field?

   • Yes
   • No

4. Do you have a minimum of 2 years of experience working with individuals with disabilities as required?

   • Yes
   • No

5. How many years of experience do you have working with students or persons with disabilities? (Check one box)

   • 0 - 1
   • 1 - 2
   • 2 - 5
   • 5 - or more

6. Please describe your employment experience specifically working with persons with disabilities and give the time frames of that employment.

   (Open Ended Question)

Applicant Documents

Required Documents

• Resume / Curriculum Vitae
• Cover Letter / Letter of Interest
• Contact Information for References

Optional Documents