Accommodation Coordinator

The University of North Carolina; Charlotte (NC); Hybrid; USD 54,000 - 66,000; Full time

Job summary

The University of North Carolina Charlotte invites applications for an Accommodation Coordinator in the Office of Accessibility and Accommodation. The role is administrative, advocate, and outreach, determining eligibility and planning accommodations while maintaining records and collaborating with students, faculty and campus partners.

Candidates must hold a Master’s Degree in a human services field and have at least one year of experience with individuals with disabilities; ADA/504 and FERPA

Qualifications

• Master’s degree in human services field required.
• Minimum one year experience with individuals with disabilities.
• Excellent oral and written communication skills.
• Experience in higher education disability services desirable.
• Knowledge of ADA/504 and FERPA beneficial.

Responsibilities

• Direct Student Access & Case Management: intake and coordinate accommodations.
• Documentation & Records: review documentation and maintain electronic records.
• Faculty & Campus Consultation: partner with faculty to facilitate accommodations.

Skills

Communication skills

Collaboration

Problem-solving

Organizational skills

ADA & 504 knowledge

FERPA knowledge

Assistive technology knowledge

Education

Master's Degree in human services

Job description

8:00 am – 5:00 pm; Monday – Friday with occasional evening and weekend hours required, as necessary.

The University College promotes a flexible and hybrid work environment wherever possible, after initial onboarding and training is completed.

Hours per week 40

FLSA Status

FLSA Status Exempt

Division

Division Academic Affairs

Department

Department University College (Adm)

Work Location

Work Location Fretwell 230

Salary Range

Salary Range $60,000

Primary Purpose of Department

The Office of Accessibility and Accommodation, a Division of Academic Affairs, works to ensure that students with disabilities have access to education and campus life at UNC Charlotte. Through collaboration with the institution’s varied community, Accessibility and Accommodation facilitates accommodations, discourse, and engagement to promote a universally accessible learning environment for all. As part of a collaborative team working with growing population of 1000 students, our approach is strength-based, promoting independence and self-advocacy.

Primary Purpose of Position

The Accommodation Coordinator in the Office of Accessibility and Accommodation is responsible for determining eligibility for services; and, through the interactive process, planning reasonable accommodations for students with disabilities. at UNC Charlotte. This position is part administrative, advocate, and outreach, and requires a strong knowledge of the ADA , student rights, confidentiality practices, evaluation practices for disability documentation, and appropriate accommodations.

Using a student-centered, inclusive approach, the Accommodation Coordinator:Works collaboratively with students, faculty/staff and campus partners to help ensure physical and programmatic access; maintains a student caseload and provides ongoing case management to new and returning students; and maintains accurate and up-to-date electronic records.

Summary of Position Responsibilities

Baseline Responsibilities

• Direct Student Access & Case Management: Conduct interactive intake meetings to determine disability status and plan/coordinate reasonable accommodations; deliver 1:1 ongoing support and connection and advocacy for assigned caseload and walk-ins as necessary.
• Documentation & Records: Review documentation from multiple sources under ADA , ADAAA , and Section 504 guidelines; maintain up-to-date electronic records and accurate case notes in departmental database system.
• Faculty & Campus Consultation: Partner with faculty and staff to facilitate accommodations, address implementation barriers, and ensure educational access.

Department-Specific Responsibilities

• Campus Liaison, Committee Work, & Advocacy: Engage with campus partners to provide disability perspectives, elevate access initiatives, and promote universal design.
• Program Development & Continuous Improvement: Lead or assist in creating OAA initiatives, evaluating technology/practices, and recommending process enhancements.
• Professional Development & Research: Stay current on legal precedents, ADA compliance, assistive technologies, and emerging best practices in higher education disability services.

Departmental & Campus Engagement

• Support core office operations (including final exam proctoring and administration), represent OAA at Orientation, Open House, and Commencement events, and perform other duties as assigned.
• Must have completed a Master’s Degree in a human services field, including social work, counseling, rehabilitation counseling, or a related field.
• A minimum of one year of experience working with individuals with disabilities is required.

Preferred Education, Knowledge, Skills and Experience

• 2-years experience working with individuals with disabilities is preferred.
• Experience working with individuals with disabilities who are post-high school is preferable; experience working with individuals with disabilities in a higher education setting is highly desirable.
• Excellent oral and written communication skills.
• Excellent collaborative, problem-solving, planning and organizational skills necessary.
• Working knowledge of the ADA and Section 504 as pertains to considering accommodations within a higher education settings.
• Knowledge of FERPA helpful.
• Knowledge of assistive technology as accommodations helpful.

Contact Information

9201 University City BlvdCharlotte, NC 28223