Associate Director of Accessibility Services

Fayetteville State University; Fayetteville (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Fayetteville State University invites applications for Associate Director of Accessibility Services in the Center for Counseling and Accessibility Services. This leadership role provides strategic oversight of disability services, ensures compliance with ADA, ADAAA, and Section 504, and partners with faculty and staff to expand accommodations and inclusive learning.

Reporting to the Director, the Associate Director shapes policy, analyzes service data, mentors staff, and advances accessibility

Qualifications

• Master’s degree in a relevant field.
• 3+ years of professional experience in student disability or accessibility services.
• 2+ years of supervisory experience supervising staff.
• Knowledge of ADA, ADAAA and Section 504 applicable regulations.
• Confidentiality and FERPA compliance.

Responsibilities

• Provide strategic leadership and operational oversight for the university’s disability services program.
• Interpret and apply federal regulations to determine reasonable accommodations.
• Lead program administration, policy development, and continuous improvement efforts.
• Collaborate with faculty, staff, and campus partners to support accessible learning environments.

Skills

Data analysis

Stakeholder collaboration

Disability law knowledge

FERPA compliance

Education

Master’s degree in Higher Education Administration or related field

Job description

Associate Director of Accessibility Services

Position Title: Associate Director of Accessibility Services

Working Title: Associate Director of Accessibility Services

Position Number: 006293

Full-Time Or Part-Time: Full Time

Time Limited Position: No

Number of Vacancies: 1

Department: Counseling and Personal Development Center

Posting Number: 0401883

SHRA/EHRA: Exempt Professional Staff (EPS)

Job Category: Professional

Hiring Range: Commensurate with Education and Experience

Overall Position Competency: Exempt Professional Staff (EPS)

Primary Purpose of the Organization: The Division of Student Affairs is committed to providing an exceptional co-curricular experience, supportive of the academic mission at Fayetteville State University from orientation through graduation. With a strong emphasis on total student development, the division strives to prepare each student for a productive, ethical and meaningful life after college, while fostering an inclusive campus community in support of the educational mission of the university. The primary mission of The Center for Counseling and Accessibility Services ( CCAS ) is to provide programs and outreach services to promote student engagement and assist in the emotional, psychological, physical and intellectual development of students with diverse backgrounds. CCAS provides counseling services, accessibility accommodations, and disability support services designed to ensure equitable access to academic programs, campus facilities, and university services. Accessibility Services (AS) ensures compliance with federal and state disability laws including the Americans with Disabilities Act ( ADA ), ADA Amendments Act ( ADAAA ), and Section 504 of the Rehabilitation Act. Accessibility Services coordinates reasonable accommodations, provides consultation to faculty and staff, and promotes inclusive practices that remove barriers to learning and participation for students with disabilities.

Primary Purpose of the Position: The Associate Director of Accessibility Services provides strategic leadership and operational oversight for the university’s disability services program within the Center for Counseling and Student Accessibility Services. Reporting to the Director, the Associate Director helps lead the administration, coordination, and continuous improvement of accessibility services that ensure equal educational access for students with disabilities in compliance with the Americans with Disabilities Act ( ADA ), ADA Amendments Act ( ADAAA ), and Section 504 of the Rehabilitation Act.

This position holds primary responsibility for interpreting and applying these regulations in complex and high-risk situations, exercising independent judgment in determining reasonable accommodations that may set precedent or carry legal and institutional implications.

The Associate Director plays a central leadership role in program administration, policy development, and continuous improvement efforts. The position is responsible for shaping and advancing accessibility strategies across the institution, using data-informed approaches to assess service effectiveness, expand capacity, and align practices with best standards in higher education.

Minimum Education And Experience Requirements:

• Master’s degree from an accredited institution in Higher Education Administration, Rehabilitation Counseling, Counseling, Psychology, Disability Studies, Social Work, Educational Leadership, or a closely related field.
• Three (3+) or more years of professional experience in student disability or accessibility services role within a higher education setting.
• Two (2+) or more years of supervisory experience supervising professional or student staff, coordinating staff workflow, and supporting the operational management of accessibility services programs.

Knowledge, Skills And Abilities:

• Ability to analyze and interpret data related to student accommodations, service utilization, and accessibility initiatives and prepare meaningful reports for university leadership and campus partners.
• Ability to collaborate and maintain strong, positive working relationships with faculty, staff, students, and campus partners to support accessible learning environments and effective accommodation implementation.
• Ability to analyze complex situations involving disability accommodations, accessibility barriers, and student support needs; develop appropriate solutions; and effectively implement those solutions in accordance with institutional policies and federal regulations.
• Demonstrated knowledge of and ability to apply federal and state disability laws, including the Americans with Disabilities Act ( ADA ), ADA Amendments Act ( ADAAA ), and Section 504 of the Rehabilitation Act, in determining and implementing reasonable accommodations.
• Mastery of confidentiality, privacy, and legal considerations related to student records, including compliance with the Family Educational Rights and Privacy Act ( FERPA ) and other applicable regulations.

Preferred Qualifications:

• Five (5+) or more years of professional experience in student disability or accessibility services role within a higher education setting.
• Five (5+) or more years of supervisory experience supervising professional or student staff, coordinating staff workflow, and supporting the operational management of accessibility services programs.

Closing Date:

Open Until Filled: Yes

Additional Information for Applicants: All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

EEO Statement: This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement: Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Required fields are indicated with an asterisk (*).

Optional & Required Documents

• Required Documents
  • Cover Letter
  • Resume/Curriculum Vitae
  • Unofficial Transcripts (Official Transcripts and Official International Course-by-Course Evaluations Due Upon Hire)
• Optional Documents
  • Other Document
  • Other Documents Continued
  • Other Documents Continued.

Constituent Institution of The University of North Carolina.