Accessibility Services Office Assistant

Stonehill College; Easton (MA); On-site; USD 2,066,000 - 2,480,000; Part time

Job summary

Stonehill College is seeking a part-time Office Assistant for the Office of Accessibility Services to support daily operations and the Testing Center. The role includes greeting guests, handling calls, assisting with exam scheduling, and helping with exams logistics for faculty and proctors.

Ideal candidates are current Stonehill students (Sophomore–Senior) in good academic standing with strong communication, organizational skills, and familiarity with Microsoft Office and social media tools.

Qualifications

• Must have a Federal Work-Study Award.
• Must be a current Stonehill student in their Sophomore, Junior, or Senior year and in good academic standing.
• Strong communication and interpersonal skills.
• Knowledge of campus resources; ability to work independently and as part of a team.
• Proficiency with Word, Outlook, and Teams; experience with social media platforms.

Responsibilities

• Greet guests and represent Accessibility Services professionally at all times.
• Answer multi-line phone system, screen calls, and take detailed messages.
• Assist students with scheduling exams in the Testing Center.
• Assist faculty with timely return of completed exams.
• Provide support to Testing Center Proctors as needed.
• Design and create posters/flyers for campus events and campaigns.
• Create dynamic content for social media postings for programs and updates.

Skills

Strong communication

Teamwork

Attention to detail

Reliability

Social media proficiency

Organizational skills

Independent worker

Education

Current Stonehill College student (Sophomore–Senior)

Tools

Microsoft Office Suite

Job description

The Office of Accessibility Services celebrates access, equity, and inclusion—elements of a strong liberal arts education. Appreciating that disability is integral to the diversity of our campus, we collaborate across the Stonehill community to create an environment that welcomes and encourages the full participation of students with disabilities in all aspects of campus life.

The Accessibility Services Office Assistant will assist in the daily operations of the Office of Accessibility Services as well as the Testing Center.

• Greet all guests to the office warmly and represent Accessibility Services professionally at all times, including interacting appropriately with students, faculty, staff, and parents/guests.
• Recognize when a question or concern requires the assistance of professional staff and appropriately escape matters that fall outside the student employee’s role.
• Answer the multi-line phone system, screen calls, distribute calls as appropriate, or take detailed messages when necessary.
• Assist students with scheduling exams in the Testing Center in collaboration with the Assistant Director of Accessibility Services.
• Assist faculty in the timely return of their completed exams.
• Provide support to the Testing Center Exam Proctors by covering shifts in the Testing Center as needed.
• Design and create engaging posters/flyers for poster campaigns around campus to market events.
• Create dynamic content for social media postings for programs, events, office updates, etc.
• Maintain a clean and stocked snack station.
• Perform photocopying, filing, and clerical duties as assigned.
• Maintain confidentiality when handling sensitive information.
• Must have a Federal Work-Study Award.
• Must be a current Stonehill student in their Sophomore, Junior, or Senior year and in good academic standing.
• Strong communication and interpersonal skills.
• Strong knowledge of campus resources.
• Ability to work independently and as part of a team.
• Knowledge of Microsoft Office products such as Word, Outlook, and Teams.
• Solid experience with using social media platforms.
• Strong organizational skills and attention to detail.
• Dependable, punctual, and professional.
• Hours are determined based on student availability and office needs.
• This is a full academic year position. Applicants should plan to be available for both Fall and Spring semesters.