Accessibility & Accommodations Specialist

Smith College; Northampton, Northern (MA, KY); Hybrid; USD 39,000 - 48,000; Full time

Job summary

Smith College in Northampton, MA seeks an Accommodations Specialist to support daily administration of disability-related accommodations for ARC students, including graduate social work. You will manage records, assist with data reporting, and help triage communications while upholding confidentiality and compliance.

The role covers note-taking accommodations, intake processes, and collaboration with the Director of Accessibility. This is a full-time position with competitive benefits.

Qualifications

• Bachelor's Degree and two years of related experience or the equivalent in a related field i.e. disability services, social work, education, etc.
• Experience working with individuals from diverse backgrounds
• Prior experience working in disability services in higher education
• Knowledge of FERPA, ADA/504, Disability-related laws and general compliance requirements.
• Understanding of accommodations and interactive process.
• Experience working with Accommodate system or disability related management system

Responsibilities

• Coordinates record and file systems for ARC (including WorkDay, Maxient, S Drive, Google Drive, Accommodate, and all other platforms utilized) and develops an end- of- year reporting and assessment
• Coordinate the implementation of approved note-taking accommodations including recruiting, onboarding, monitoring student note-takers, and approving timesheets
• Coordinates clinical/administrative requests for documentation and management of office file system.
• Constructs relevant templates and procedural flows within the online management system.
• Ensures compliance with local, state and federal guidelines (e.g. FERPA) impacting the storage and retrieval of student data.
• Assists in developing, updates and provides training and materials for new user orientation and refresher training.
• Organizes and maintains records according to Smith protocols.
• Coordinate incoming office communications including email, phone, and general inquiries, ensuring timely routing and response
• Assist with reception coverage during peak periods and staff absences
• Engage in the interactive process to determine accommodations including communication and meeting with students.
• Serve as the primary operational contact for accommodation implementation for assigned student populations, including students in the Master of Social Work program.
• Attends regular meetings and serves on other departmental and all-campus committees, as needed.
• In cooperation with the Director of Accessibility, develops and operationalizes procedures for data and statistical collection and reporting.
• Complete specialized projects as defined by the Director of Accessibility and/or Smith College.

Skills

Diversity & inclusion

Interpersonal communication

Organization

Note-taking

FERPA knowledge

Education

Bachelor's Degree

Master’s degree preferred

Tools

Accommodate system

Workday

Maxient

Job description

Smith College in Northampton, MA seeks an Accommodations Specialist to support daily administration of disability-related accommodations for ARC students, including graduate social work. You will manage records, assist with data reporting, and help triage communications while upholding confidentiality and compliance.

The role covers note-taking accommodations, intake processes, and collaboration with the Director of Accessibility. This is a full-time position with competitive benefits.