Accommodations Specialist

Smith College; Northampton (MA); On-site; USD 39,000 - 48,000; Full time

Job summary

Smith College, located in Northampton, MA, seeks an Accommodations Specialist to support ARC in administering academic, housing, dining, and other disability-related accommodations. You will manage caseloads, maintain confidential records, and assist with data reporting and communications.

Responsibilities include Office Support, intake and accommodations coordination, and assisting with special projects. A Bachelor's degree and 2 years’ related experience are required; Master’s degree is

Qualifications

• Bachelor's degree and two years of related experience or equivalent in disability services, social work, education, etc.
• Knowledge of FERPA, ADA/504, disability-related laws and compliance.
• Understanding of accommodations and interactive process.
• Experience with Accommodate system or disability-related management system.

Responsibilities

• Office Support: manage record/file systems (WorkDay, Maxient, S Drive, Google Drive, Accommodate) and support year-end reporting.
• Coordinate implementation of approved note-taking accommodations and onboarding of note-takers.
• Manage documentation requests and office file systems while ensuring FERPA compliance.
• Develop templates and workflows within the online management system.
• Organize and maintain records per Smith protocols and triage communications.
• Assist with reception coverage during peak periods and staff absences.

Skills

FERPA knowledge

ADA/504 knowledge

Accommodations process

Accommodate system

Education

Bachelor's degree

Master’s degree (Preferred)

Tools

Accommodate system

Job description

If you have any questions about the position or our application process, reach out to us at [e-mail].

DepartmentAccessibility Resource CenterJob Description

Job Summary

The Accommodations Specialist supports the day-to-day administration and operations of academic, housing, dining, and other disability-related accommodations for students served by the Accessibility Resource Center (ARC). The position provides support for the accommodations processes, manages a designated caseload of students (including the graduate social work program), maintains confidential student records, and assists with data reporting and assessment. This role is responsible for organizing and triaging all incoming general office communications and managing and supporting outgoing ARC communications.

Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Essential Functions

Office Support (70%):

• Coordinates record and file systems for ARC (including WorkDay, Maxient, S Drive, Google Drive, Accommodate, and all other platforms utilized) and develops an end- of- year reporting and assessment
• Coordinate the implementation of approved note-taking accommodations including recruiting, onboarding, monitoring student note-takers, and approving timesheets
• Coordinates clinical/administrative requests for documentation and management of office file system.
• Constructs relevant templates and procedural flows within the online management system.
• Ensures compliance with local, state and federal guidelines (e.g. FERPA) impacting the storage and retrieval of student data.
• Assists in developing, updates and provides training and materials for new user orientation and refresher training.
• Organizes and maintains records according to Smith protocols.
• Coordinate incoming office communications including email, phone, and general inquiries, ensuring timely routing and response
• Assist with reception coverage during peak periods and staff absences

Intakes and Accommodations Support (25%):

• Engage in the interactive process to determine accommodations including communication and meeting with students.
• Serve as the primary operational contact for accommodation implementation for assigned student populations, including students in the Master of Social Work program.
• Attends regular meetings and serves on other departmental and all-campus committees, as needed.

Other Duties (5%):

• In cooperation with the Director of Accessibility, develops and operationalizes procedures for data and statistical collection and reporting.
• Complete specialized projects as defined by the Director of Accessibility and/or Smith College.

MINIMUM REQUIRED Qualifications (education, experience, certifications, licenses, knowledge, skills)

Bachelor's Degree and two years of related experience or the equivalent in a related field i.e. disability services, social work, education, etc. Experience working with individuals from diverse backgrounds

• Prior experience working in disability services in higher education
• Knowledge of FERPA, ADA/504, Disability-related laws and general compliance requirements.
• Understanding of accommodations and interactive process.
• Experience working with Accommodate system or disability related management system

Preferred Qualifications

Master’s degree in related field i.e. disability services in higher education, social work, etc

Compensation

In addition to a competitive benefits package, pay for this role is typically between $28.55 - $34.89 hourly covering the middle half of market compensation. Actual compensation will vary based on individual qualifications.

Position Type

Regular

September 10, 2026

About Smith College

Located in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts. A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst. Students cross-enroll and faculty cross-teach across the Five Colleges.

Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at [e-mail].

As set forth in our mission and values, Smith College is committed to promoting a culture of equity and inclusion among students, staff and faculty.

The College will not discriminate in employment on the basis of age, race, color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, genetic information, age, veteran status, physical or mental disability, or any other classification protected by law. Smith College is an equal opportunity employer and complies with all state and federal laws that prohibit discrimination.