Access Services Specialist

Albany Law School; City of Albany (NY); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Life Insurance

Disability Coverage

Paid Time Off

PSLF eligible

Job summary

Albany Law School invites applications for an Access Services Specialist to support interlibrary loan and circulation services in its Schaffer Law Library. If you bring strong attention to detail and a service-minded approach, we'd love to hear from you.

Your work includes coordinating loans with Tipasa, overseeing desk shifts, training student assistants, and using Folio to manage notices and staff procedures, ensuring smooth library operations.

Qualifications

• Bachelor's degree with at least one year of library experience; associate degree considered with more experience.
• Experience providing interlibrary loan services preferred.
• Strong customer service, communication, organizational, and problem-solving skills.
• Ability to manage priorities and complete detailed work accurately.
• Experience with automated library systems and shelving; proficiency in Microsoft Office.

Responsibilities

• Coordinate interlibrary loan borrowing and lending requests using Tipasa.
• Oversee the circulation desk during assigned shifts and issue borrowing credentials.
• Assist with hiring, training, and supervising work-study student assistants.
• Use Folio to prepare courtesy and overdue notices and maintain procedures.
• Support collection organization, troubleshoot equipment, report circulation issues, and assist with special projects.

Skills

Customer service

Attention to detail

Organizational skills

Problem-solving

Communication skills

Education

Bachelor's degree in a related field

Associate degree with more extensive library experience

Tools

Tipasa

Folio

Microsoft Office

Job description

Do you enjoy helping people connect with the resources they need to learn and succeed? Albany Law School invites applications for an organized and service-minded Access Services Specialist to support interlibrary loan and circulation services in its Schaffer Law Library. If you bring strong attention to detail, a welcoming approach to customer service, and a passion for supporting a campus community, we'd love to hear from you. In this role, you'll help library patrons access materials, oversee assigned circulation desk shifts, coordinate student assistants, and keep essential library services running smoothly.

Your work will include, but not be limited to:

• Coordinate interlibrary loan borrowing and lending requests using Tipasa.
• Oversee the circulation desk during assigned shifts, maintain patron records, and issue borrowing credentials.
• Assist with hiring, training, and supervising work-study student assistants and submit their timesheets.
• Use Folio to prepare accurate courtesy and overdue notices and maintain staff and student procedures.
• Support collection organization, troubleshoot equipment, report circulation system issues, and assist with special projects.

Experience/Qualifications:

• Bachelor's degree and a minimum of one year of related library experience; an associate's degree with more extensive experience will be considered.
• Experience providing interlibrary loan services preferred.
• Strong customer service, communication, organizational, and problem-solving skills.
• Ability to manage priorities, complete detailed work accurately, and work independently.
• Ability to use automated library systems and Microsoft Office, learn legal information resources and shelving systems, and adapt to changing needs.

Compensation:

The estimated salary range for this position is $20.50 - 25.50 plus comprehensive benefits package. Pay rate offered will be based on the successful candidate's relevant experience, knowledge, skills and abilities, and in consideration of internal equity. Comprehensive benefit package includes medical, dental, vision, retirement plan with 5% employer contribution, employer paid life insurance and disability coverage and generous paid time off (PTO, volunteer time off, holidays and parental leave). We are a Public Service Loan Forgiveness eligible employer.

Albany Law School is committed to ensuring equal opportunity and nondiscrimination in all of its employment practices, without regard to race, color, sex, pregnancy, religion, creed, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, sexual orientation, gender identity and expression, status as transgender or gender transitioning, veteran or military status (including special disabled veteran, Vietnam-era veteran, or recently separated veteran), predisposing genetic characteristics, domestic violence victim status, or any other protected category under applicable local, state, or federal law. This position is offered subject to this commitment, and candidates will be considered on the basis of merit, ability, and valid job qualifications without regard to the aforementioned characteristics.

Celebrating its 175th Anniversary, Albany Law School is located in the heart of New York's capital, which offers unparalleled access to state and federal courts, the legislature, and a wide range of private and public employers. Join us in continuing a tradition that has produced leaders in all areas of the legal profession, across every area of law, public service, and government including two U.S. Supreme Court Justices and a President of the United States.