Access Control Technician: Install & Service Systems

Cook & Boardman, LLC

Phoenix, Northern (AZ, KY)

Hybrid

USD 52,000 - 75,000

Full time

12 days ago

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Job summary

The Access Control Technician position with Cook & Boardman, LLC involves installing, configuring, and servicing access control and video surveillance systems across commercial, multifamily, hospitality, and education facilities. You will support both new construction and renovations, often coordinating with doors and hardware teams to ensure seamless integration.

Ideal candidates have hands-on experience, a strong technical foundation, and a customer-focused approach, with the ability to

Qualifications

1+ years installing and servicing access control and surveillance systems in commercial environments.
Familiarity with electronic hardware and devices such as card readers, strikes/maglocks, door contacts, request-to-exit devices, and network/IP cameras.
Experience in programming and configuring access control software (Lenel, Genetec, Avigilon, AMAG, Openpath, etc.) is strongly preferred.
Understanding of network architecture and basic IP configuration (static IP, subnet, gateway, etc.).
High school diploma or equivalent required; technical certifications or trade school a plus.
Low voltage electrical license preferred or ability to obtain.

Responsibilities

Interpret and follow shop drawings, riser diagrams, and project plans to ensure accurate and timely field installations.
Install, program, and troubleshoot access control systems, card readers, electric locks, power supplies, control panels, and video surveillance components.
Pre-assemble and test system components prior to field installation to ensure operational integrity.
Pull and terminate low voltage wiring, including Cat5e/6, coaxial, and structured cabling systems.
Coordinate with door and hardware technicians to ensure seamless integration with physical access systems.
Interface with general contractors, facility managers, and other on-site personnel to ensure compliance with site requirements and scope of work.
Perform diagnostics and respond to service calls, identifying root causes and implementing corrective actions.
Document work performed, including time tracking, materials used, and system configurations.
Ensure installations comply with industry standards (BICSI, EIA/TIA) and manufacturer specifications.
Other relative duties as assigned.