Field Security Technician: Access Control & Video Systems

Cook & Boardman, LLC; Dallas, Northern (TX, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Cook & Boardman, LLC is seeking a Service Technician to install, service, and maintain electronic security systems including access control, video surveillance, and visitor management solutions. You will handle IP/analog cameras, door hardware, and low-voltage cabling while collaborating with project teams to deliver high-quality service.

The role requires 4+ years in security/related field, valid driver’s license, and willingness to work flexible hours, with safety and customer-focused

Qualifications

• High school diploma or equivalent required; technical school or industry certifications preferred.
• Minimum 4 years of experience in physical security, low-voltage, IT, networking, electronics, or related field preferred.
• Experience installing, servicing, and troubleshooting security systems including access control, video surveillance, intrusion detection, and intercom systems.

Responsibilities

• Install, service, troubleshoot, and maintain electronic security systems including access control, video surveillance, intrusion detection, intercom, and visitor management systems.
• Install, service, and maintain access control devices including card readers, controllers, door contacts, and electrified door hardware.
• Install, service, and maintain IP/analog video surveillance systems including fixed, panoramic, PTZ cameras.
• Diagnose and resolve hardware, software, network, and communication issues affecting security systems.
• Configure, troubleshoot, and support network-connected security devices including switches, PoE, servers, and workstations.
• Participate in after-hours support, emergency service calls, and on-call rotations as required.

Skills

Blueprints & diagrams

Troubleshooting

Customer communication

Time management

Team collaboration

Flexible schedule

Safety compliance

Equipment handling

On-call availability

Education

High school diploma or equivalent

Technical certification

Tools

Genetec

LenelS2

Axis

Milestone

Verkada

DMP

Bosch

Job description

Cook & Boardman, LLC is seeking a Service Technician to install, service, and maintain electronic security systems including access control, video surveillance, and visitor management solutions. You will handle IP/analog cameras, door hardware, and low-voltage cabling while collaborating with project teams to deliver high-quality service.

The role requires 4+ years in security/related field, valid driver’s license, and willingness to work flexible hours, with safety and customer-focused